Return Policy
๐ฟ auvirelkowโข Returns & Satisfaction Promise
Because shopping should feel reassuringโeven after your order arrives.
At auvirelkowโข, we genuinely want you to enjoy every purchase.
If something isn't quite what you expected, don't worryโwe've created a straightforward return process to help make things easier. ๐
This Returns & Satisfaction Promise applies to eligible purchases made directly through auvirelkow.com, operated by EMIRIMAGE CORPORATION.
๐ Our Return Window
Most eligible products may be returned within:
180 Days After Delivery
To qualify for a return, products should generally:
โจ Be in their original condition
โจ Include any original labels or tags whenever applicable
โจ Be returned with all accessories, inserts, manuals, or promotional items originally included
โจ Show no signs of misuse or intentional damage
Certain products may have additional return conditions shown on their individual product pages.
๐ชท Before Sending Anything Back
Please do not mail products back without contacting our Customer Care Team first.
Every return requires prior authorization.
Simply email us at:
service@auvirelkow.com
Our team will review your request and provide:
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Return instructions
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Return approval (if applicable)
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Shipping guidance
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Any necessary return information
This helps prevent delays or misplaced parcels.
๐ซ Step 1 โ Contact Customer Care
To help us process your request quickly, please include:
๐พ Your order number
๐พ Full name
๐พ Email used during checkout
๐พ Product name
๐พ Brief explanation of the return request
๐พ Photos, if the item arrived damaged or incorrect
The more information you provide, the faster we can assist.
๐งบ Step 2 โ Prepare Your Package
Once your return has been approved:
Carefully pack the item using protective packaging.
Whenever possible, include:
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Original product packaging
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Order confirmation or invoice
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Accessories
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Manuals
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Product inserts
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Complimentary items originally included
If the original box is unavailable, please choose suitable protective packaging to reduce the risk of shipping damage.
A well-packed parcel helps everyone. ๐งถ
๐ฎ Step 3 โ Ship the Return
After receiving our return instructions:
โ๏ธ Attach the return shipping label (if one is provided)
โ๏ธ Remove or completely cover previous shipping labels
โ๏ธ Seal the parcel securely
โ๏ธ Deliver it to the carrier indicated in your return instructions
Shipping providers may vary depending on your country or region.
๐พ What Happens After We Receive Your Return?
Once your parcel arrives at our returns facility, we'll:
๐ Confirm delivery
๐ Inspect the returned merchandise
๐ Verify eligibility
๐ Process the approved resolution
You may receive an email updating you throughout the process.
๐ณ Refund Processing
If your return is approved, refunds are generally issued to the original payment method.
Estimated processing time:
Within 7 Business Days
Please note:
The time required for funds to appear in your account depends on your payment provider or financial institution.
Banks and card issuers may require additional processing time beyond our control.
๐ Exchange Options
Where eligible, you may request an exchange instead of a refund.
Depending on product availability, exchange options may include:
๐ฑ Replacement for the same item
๐ฑ Alternative size
๐ฑ Alternative color
๐ฑ Comparable product of similar value
If the requested replacement is unavailable, we'll discuss other available solutions with you.
๐๏ธ Store Credit
In certain situations, you may choose to receive Store Credit instead of a monetary refund.
Store Credit can usually be applied toward future purchases made through:
auvirelkow.com
If Store Credit is offered, the applicable terms will be explained during the return process.
๐ผ Sale & Promotional Items
Products purchased during promotional events or marked as discounted may have different return eligibility.
Some discounted merchandise may qualify for:
โ๏ธ Exchange
โ๏ธ Store Credit
while certain specially marked products may be designated as:
Final Sale
Items clearly identified as Final Sale are generally not eligible for return or refund unless required by applicable consumer protection laws.
Please review product descriptions carefully before completing checkout.
๐ช Items That May Not Be Eligible
For hygiene, safety, legal, or product-integrity reasons, certain items may not qualify for return.
Examples may include:
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Products intentionally damaged after delivery
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Items showing excessive wear
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Products altered after receipt
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Missing major components
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Returns sent without prior authorization (where required)
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Products specifically identified as non-returnable
Eligibility is evaluated individually and in accordance with applicable law.
๐ง๏ธ Damaged, Defective or Incorrect Orders
If something isn't right when your package arrives, please contact us as soon as possible.
Examples include:
๐ Wrong product received
๐ Missing item
๐ Shipping damage
๐ Manufacturing defect
๐ Incomplete order
Please include:
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Order number
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Clear photographs
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Description of the issue
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Packaging photos when available
Our Customer Care Team will investigate and work toward an appropriate resolution.
๐งญ Return Shipping
Whether return shipping costs are covered depends on the reason for the return and the applicable circumstances.
For example:
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Company error
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Incorrect shipment
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Verified defective merchandise
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Customer preference
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Accidental purchase
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Size or color preference
Our support team will explain any applicable shipping responsibilities before the return is finalized.
๐๏ธ Refund Amount
Approved refunds generally cover the eligible purchase amount paid for the returned merchandise.
Original shipping charges, customs fees, import duties, expedited delivery costs, or non-recoverable service charges may not be refundable unless required by law or where the return results from our error.
๐งฟ Late or Missing Refunds
If your refund has been processed but has not yet appeared:
Please first:
โ๏ธ Review your bank account
โ๏ธ Check your payment provider
โ๏ธ Contact your credit card company
โ๏ธ Contact your bank
Financial institutions sometimes require additional posting time.
If you still cannot locate your refund after allowing sufficient processing time, please contact us.
๐ชข Return Conditions
To help ensure a smooth return experience, please remember:
๐พ Return requests should be submitted within the applicable return period.
๐พ Products should be packaged carefully.
๐พ Return authorization instructions should be followed.
๐พ Supporting documentation may be requested.
๐พ Returned products remain subject to inspection before approval.
๐งพ Need Help With a Return?
We're always happy to assist.
Please contact:
service@auvirelkow.com
Suggested subject line:
Return Request โ Order Number
Our team will respond as quickly as possible with the next available steps.
๐๏ธ Company Information
Website
auvirelkow.com
Brand
auvirelkowโข
Company
EMIRIMAGE CORPORATION
Business Address
16546 NE 26th Ave
North Miami Beach, FL 33160
United States
Customer Support
service@auvirelkow.com
Telephone
+1 305-500-9860
Please do not send returned merchandise directly to the business address unless our Customer Care Team has specifically instructed you to do so.
๐ Quick Return Overview
| Return Stage | What to Do |
|---|---|
| ๐ฑ Contact Us | Email Customer Care for authorization |
| ๐ฆ Prepare Package | Pack products securely with included items |
| ๐ Send Return | Follow the return instructions provided |
| ๐ Inspection | We verify eligibility after arrival |
| ๐ณ Resolution | Refund, exchange, or store credit (when applicable) |